It is always a good idea to brush and comb your four-legged friend thoroughly and regularly. This will help to reduce matting as well as increase your pet’s comfort with the grooming experience. We are always glad to provide you with combing and brushing tips, please don’t hesitate to ask. Please be advised when de-matting is necessary there will be an extra charge.
Some pets may require extra staff to groom them due to their age (senior or puppy) or due to their comfort level with grooming; this includes pets with aggressive behaviors during grooming. In the event that extra staff is needed to groom your dog and extra fee will be added.
Anal glands are expressed during each bathing session. If you don’t want us to express the anal glands please let us know at the time of scheduling your appointment or drop-off. An anal gland check is included in the grooming process. A $3.00 charge will apply if glands are full and we express.
In the event of an emergency we will attempt to contact you immediately and seek veterinary care for your pet. Please leave us with phone numbers that we can reach you at on appointment day.
As a reminder four-legged friends are in between 7:00 – 10:00am Tuesday – Saturday. All pets must be picked up no later than 5:30pm Tuesday – Friday and 4:30pm on Saturday. Late charges apply when dogs are not picked up by closing.
